Member Experience Specialist | Flexible Schedule + Perks

Planet Fitness - PF Baseline Fitness; Bismarck (ND); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Free Membership

Health, Dental and Vision Insurance

Advancement Opportunities

Dollars for Scholars Program

Employee Appreciation Program

Free food & snacks

Flexible schedule

Job summary

Planet Fitness - PF Baseline Fitness in Bismarck is looking for a Customer Service Representative focused on providing exceptional service to members and potential members. The role includes greeting guests, handling front desk operations, and maintaining a neat environment.

The ideal candidate will possess strong customer service skills, an honest work ethic, and basic computer proficiency. Full-time and part-time positions are available with multiple benefits including health insurance and

Qualifications

• Strong customer service skills required.
• Basic computer proficiency required.
• Honesty and good work ethic necessary.

Responsibilities

• Greet and meet potential members.
• Handle front desk tasks including phone assistance.
• Assist with member sign-ups and cancellations.
• Forward member service issues to management.
• Maintain club cleanliness.

Skills

Customer Service

Problem Solving

Communication

Listening

Job description

Planet Fitness - PF Baseline Fitness in Bismarck is looking for a Customer Service Representative focused on providing exceptional service to members and potential members. The role includes greeting guests, handling front desk operations, and maintaining a neat environment.

The ideal candidate will possess strong customer service skills, an honest work ethic, and basic computer proficiency. Full-time and part-time positions are available with multiple benefits including health insurance and