Night-Shift Member Services Pro — Free Membership

Planet Fitness - PF Baseline Fitness; Santa Clarita (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Free Membership for self and one family member or friend

Health, Dental and Vision Insurance

Advancement Opportunities

Job summary

A well-known fitness center in California is looking for a Customer Service Representative to provide exceptional service to members and prospective members. This role involves greeting customers, handling front desk operations, and ensuring a positive environment. Ideal candidates should have strong customer service skills, a good work ethic, and the ability to handle various tasks, including member services and general cleanliness of the club. Competitive benefits and opportunities for advancement available.

Qualifications

• Strong customer service skills essential.
• Basic computer proficiency required.
• Honesty and good work ethic necessary.

Responsibilities

• Greet/meet potential members providing great customer experience.
• Handle front desk tasks like answering calls and assisting check-ins.
• Facilitate member services issues and maintain club cleanliness.

Skills

Customer service skills

Problem-solving

Communication

Listening

Diplomacy

Job description

A well-known fitness center in California is looking for a Customer Service Representative to provide exceptional service to members and prospective members. This role involves greeting customers, handling front desk operations, and ensuring a positive environment. Ideal candidates should have strong customer service skills, a good work ethic, and the ability to handle various tasks, including member services and general cleanliness of the club. Competitive benefits and opportunities for advancement available.