Night-Shift Member Services Pro

Planet Fitness; Mayfield Heights (OH); Presencial; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k)

401(k) matching

Company parties

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Vision insurance

Wellness resources

Resumo da oferta

Planet Fitness in Mayfield Heights, OH is seeking an Overnight Closer (Member Services Representative) to deliver a superior guest experience. You will greet members, help with sign-ups and tours, and ensure accurate banking procedures at the end of your shift.

This role requires strong customer service, basic computer skills, and a passion for fitness. You will work overnight hours, keep the club clean, and contribute to a welcoming environment for every member and guest.

Qualificações

• Customer service background preferred.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude.
• Punctuality and reliability.

Responsabilidades

• Greet members and guests, providing exceptional customer service.
• Handle front desk activities: answer phones, check-in members, sign-ups and tours.
• Update member accounts as needed and respond to questions promptly.
• Close shift and prepare a bank deposit for next day.
• Maintain club neatness and cleanliness.

Conhecimentos

Customer service

Communication

Flexibility

Teamwork

Formação académica

High School diploma or GED

Descrição da oferta de emprego

Planet Fitness in Mayfield Heights, OH is seeking an Overnight Closer (Member Services Representative) to deliver a superior guest experience. You will greet members, help with sign-ups and tours, and ensure accurate banking procedures at the end of your shift.

This role requires strong customer service, basic computer skills, and a passion for fitness. You will work overnight hours, keep the club clean, and contribute to a welcoming environment for every member and guest.