Night-Shift Member Services Pro | Gym Front Desk

Planet Fitness - Glow Brands; Clarksville (TN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Flexible Work Schedule

Casual Dress Code

Free Gym Access

Free Tanning

401(k) with Company Match

Daily Pay Options

Job summary

Planet Fitness - Glow Brands seeks an Overnight Closer (Member Services Representative) to deliver a superior level of customer service to members and guests. You will create a positive member experience while managing front desk activities and closing the daily shift.

This role requires a passion for fitness, strong customer service skills, and the ability to work independently during overnight shifts. Candidates must have a high school diploma and be at least 18 years old.

Qualifications

• Customer service background preferred.
• Must be 18 years of age or older.
• Exceptional customer service skills.

Responsibilities

• Greet members, providing exceptional customer service.
• Handle front desk activities including phone assistance.
• Facilitate updates to member accounts.

Skills

Customer service

Basic computer proficiency

Ability to empathize

Problem solving

Strong listening skills

Education

High School diploma/GED

Job description

Planet Fitness - Glow Brands seeks an Overnight Closer (Member Services Representative) to deliver a superior level of customer service to members and guests. You will create a positive member experience while managing front desk activities and closing the daily shift.

This role requires a passion for fitness, strong customer service skills, and the ability to work independently during overnight shifts. Candidates must have a high school diploma and be at least 18 years old.