Overnight Member Services Specialist

Planet Fitness - United FP Management, LLC; Mentor (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

A leading fitness center in Mentor, Ohio is seeking an Overnight Closer (Member Services Representative) to enhance member experiences through exceptional service and operational efficiency. Responsibilities include greeting members, managing front desk tasks, and ensuring that the day's operations are closed out accurately. Ideal candidates will have a background in customer service and a passion for fitness. This position requires the ability to work night shifts and meet physical demands such as prolonged standing and occasional lifting. Join us in shaping a motivating environment.

Qualifications

• Must be 18 years of age or older.
• Punctuality and reliability is a must.
• Exceptional customer service skills.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle front desk activities including answering phones.
• Close shift and create a bank deposit for the next day.

Skills

Customer service background

Basic computer proficiency

Strong listening skills

Job description

A leading fitness center in Mentor, Ohio is seeking an Overnight Closer (Member Services Representative) to enhance member experiences through exceptional service and operational efficiency. Responsibilities include greeting members, managing front desk tasks, and ensuring that the day's operations are closed out accurately. Ideal candidates will have a background in customer service and a passion for fitness. This position requires the ability to work night shifts and meet physical demands such as prolonged standing and occasional lifting. Join us in shaping a motivating environment.