Night-Shift Member Services Associate – Gym Front Desk

Penn Hills Fitness, LLC; Pittsburgh (Allegheny County); On-site; USD 15,000 - 16,000; Full time

Job summary

Taymax Group, LP operates Planet Fitness clubs and is seeking a friendly Member Services Representative in Pittsburgh, PA. You will greet members and guests, process sign-ups, tours, and payments, and assist the Club Manager with daily cash handling and member requests.

Responsibilities include maintaining a clean, welcoming club environment, answering questions professionally, and coordinating with management on member updates and concerns.

Qualifications

• HS diploma required.
• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability are a must.
• Ability to work independently as well as part of a team.
• A positive, upbeat attitude and a passion for fitness and health.

Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including answering phones, checking members in, touring prospects, signing up new members and calculating rates.
• Facilitate needed updates to member accounts.

Skills

Customer service

Basic computer skills

Punctuality

Team player

Positive attitude

Education

High School diploma

Tools

POS system

Job description

Taymax Group, LP operates Planet Fitness clubs and is seeking a friendly Member Services Representative in Pittsburgh, PA. You will greet members and guests, process sign-ups, tours, and payments, and assist the Club Manager with daily cash handling and member requests.

Responsibilities include maintaining a clean, welcoming club environment, answering questions professionally, and coordinating with management on member updates and concerns.