Overnight Member Services Specialist

McCandless Fitness, LLC; Pittsburgh (Allegheny County); On-site; USD 17,000 - 18,000; Part time

Job summary

Taymax Group is seeking a friendly Member Services Representative at our Pittsburgh-area Planet Fitness club. You will greet members and guests, check them into the system, and assist with tours and memberships, including calculating rates and monthly payments.

A positive, upbeat attitude and fitness enthusiasm are essential. Responsibilities include answering phones, resolving routine questions, and maintaining a clean, welcoming club environment.

Qualifications

• High School diploma or GED required.
• Customer service experience preferred.
• Basic computer proficiency required.
• Ability to work independently and as part of a team.

Responsibilities

• Greet members and guests and provide exceptional customer service.
• Check members into the system and assist with tours.
• Sign up new members and calculate rates and monthly payments.
• Answer phones and handle questions; escalate to management as needed.
• Maintain club cleanliness and assist in daily tasks.

Skills

Customer service

Communication

Teamwork

Punctuality

Problem solving

Education

High School diploma or GED

Tools

Membership system

Front desk software

Basic computer proficiency

Job description

Taymax Group is seeking a friendly Member Services Representative at our Pittsburgh-area Planet Fitness club. You will greet members and guests, check them into the system, and assist with tours and memberships, including calculating rates and monthly payments.

A positive, upbeat attitude and fitness enthusiasm are essential. Responsibilities include answering phones, resolving routine questions, and maintaining a clean, welcoming club environment.