Member Experience Associate

Carrick PA Fitness, LLC; Pittsburgh (Allegheny County); On-site; USD 15,000 - 17,000; Full time

Job summary

Planet Fitness member services position in Pittsburgh (Carrick) at Taymax Group, LP seeks friendly front desk staff to greet guests, sign up members, process tours and help manage member accounts.

You will maintain club cleanliness, handle phone inquiries, assist the Club Manager, and deliver exceptional service in a fast-paced fitness environment. Must be 18+, HS diploma, and reliable.

Qualifications

• Customer service experience preferred.
• Basic computer skills required for sign-ups and check-ins.
• Reliable and punctual with a positive attitude.

Responsibilities

• Greet members and guests and provide exceptional service.
• Answer phones, run tours, sign up new members and process payments.
• Update member accounts and assist the Club Manager as needed.
• Maintain club cleanliness and assist with daily duties.

Skills

Customer service

Basic computer skills

Punctuality

Team player

Positive attitude

Empathy

Problem solving

Education

High School diploma/GED

Job description

Planet Fitness member services position in Pittsburgh (Carrick) at Taymax Group, LP seeks friendly front desk staff to greet guests, sign up members, process tours and help manage member accounts.

You will maintain club cleanliness, handle phone inquiries, assist the Club Manager, and deliver exceptional service in a fast-paced fitness environment. Must be 18+, HS diploma, and reliable.