Night Front Desk & Member Services Associate

McCandless Fitness, LLC; Pennsylvania; On-site; USD 17,000 - 18,000; Part time

Job summary

Taymax Group is seeking a friendly Member Services Representative for a Planet Fitness club in Pittsburgh, PA. The role focuses on creating a positive member experience by delivering outstanding customer service to members, prospective members, and guests.

You will greet visitors, handle front desk tasks, assist with sign-ups and payments, and help maintain a clean, welcoming environment. A high school diploma and basic computer skills are required, along with reliability and a team-oriented

Qualifications

• High School diploma or GED required.
• Customer service background preferred.
• Basic computer proficiency is required.
• Punctuality and reliability are essential.
• Ability to work independently as well as part of a team.
• A positive, upbeat attitude with a passion for fitness and health.
• Exceptional customer service skills and professional, friendly interactions.

Responsibilities

• Greet members, prospective members and guests with exceptional service.
• Handle front desk activities: answer phones, assist callers, check members in, conduct tours, sign up new members, and process rates and payments.
• Assist in updating and maintaining member accounts.
• Respond to questions and concerns promptly, escalating as needed to management.
• Help maintain cleanliness and organization of the club, including daily tasks and priority cleaning.
• Perform other duties as needed based on club requirements.

Skills

Customer service

Communication skills

Teamwork

Education

High School diploma/GED

Tools

Basic computer proficiency

Job description

Taymax Group is seeking a friendly Member Services Representative for a Planet Fitness club in Pittsburgh, PA. The role focuses on creating a positive member experience by delivering outstanding customer service to members, prospective members, and guests.

You will greet visitors, handle front desk tasks, assist with sign-ups and payments, and help maintain a clean, welcoming environment. A high school diploma and basic computer skills are required, along with reliability and a team-oriented