Night-Shift Member Experience Pro

ComForCare Home Care (Raleigh, NC); Castle Rock (CO); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Training & development

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and onefamily

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness in Castle Rock, CO is seeking a Customer Service Representative to deliver a superior member experience at the front desk, greet guests, sign-ups, cancellations, and tours. The role emphasizes friendly communication, problem solving, and maintaining a clean, welcoming club environment.

Flexible scheduling may apply, and advancement opportunities exist within a supportive team.

Qualifications

• Minimum qualifications include honesty and a good work ethic.
• Strong customer service skills are required to deliver a superior member experience.
• Basic computer proficiency is expected for front desk tasks.

Responsibilities

• Greet and assist potential members to ensure a great customer experience.
• Handle front desk tasks: answer calls, take tours, assist with sign-ups, cancellations, BCM amenity usage, and update member accounts.
• Facilitate member services questions and route to the Club Manager/Team Lead as needed.
• Maintain the club’s neatness and cleanliness.

Skills

Honesty & work ethic

Customer service skills

Basic computer proficiency

Job description

Planet Fitness - PF Baseline Fitness in Castle Rock, CO is seeking a Customer Service Representative to deliver a superior member experience at the front desk, greet guests, sign-ups, cancellations, and tours. The role emphasizes friendly communication, problem solving, and maintaining a clean, welcoming club environment.

Flexible scheduling may apply, and advancement opportunities exist within a supportive team.