Night Shift IT Operations Technician – FinTech

Catapult Solutions Group; Allen (TX); On-site; USD 27,552 - 30,307; Full time

Job summary

A leading IT solutions firm seeks an IT Operations Associate in Allen, TX. This contract-to-hire role involves monitoring technical systems during overnight shifts and requires strong attention to detail and communication skills. Ideal candidates will have at least 6 months of relevant experience, be comfortable following structured procedures, and be available for shifts including weekends and holidays. This position supports critical financial systems and presents a strong opportunity for conversion to full-time employment.

Qualifications

• 6+ months of experience in Help Desk, Technical Support, or IT Operations.
• Ability to work overnight shifts including weekends and holidays.
• Comfort following structured procedures.

Responsibilities

• Monitor consoles, servers, switches, and ATM activity.
• Respond to system alerts using documented procedures.
• Maintain shift logs and operating records.
• Communicate incidents to customers and teams.
• Support Windows Server environments as needed.

Skills

Help Desk experience

Technical Support experience

Attention to detail

Communication skills

Customer service skills

Job description

A leading IT solutions firm seeks an IT Operations Associate in Allen, TX. This contract-to-hire role involves monitoring technical systems during overnight shifts and requires strong attention to detail and communication skills. Ideal candidates will have at least 6 months of relevant experience, be comfortable following structured procedures, and be available for shifts including weekends and holidays. This position supports critical financial systems and presents a strong opportunity for conversion to full-time employment.