Weekend Overnight Technology Operations Analyst I

Woodforest National Bank

The Woodlands (TX)

On-site

USD 52,000 - 76,000

Full time

13 days ago

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Job summary

Woodforest National Bank is seeking an Technology Operations Analyst I for weekend overnight shifts in Texas. The role focuses on monitoring and maintaining the Bank’s systems, servers, and applications, with involvement in data processing, analysis, and reporting as assigned.

The ideal candidate has 2+ years in application/server/network support and may hold an associate degree in technology with IT certifications. Banking experience is a plus and non-traditional shifts are required.

Qualifications

2+ years’ experience in application, server, or network support role required.
Banking or financial services industry experience preferred.
Associate degree in a technology field preferred.
Related IT certifications preferred.

Responsibilities

Provide timely response to all incidents, outages, and performance alerts. Categorize issues for escalation to appropriate technical teams.
Recognize, identify, and prioritize incidents in accordance with customer business requirements, organizational policies, and operational impact.
Monitor a wide variety of information and network systems that include, but not limited to servers, storage, backup, operating systems, and core applications.
Document all actions in accordance with standard company policies and procedures
Notify customers and third-party service providers of issues, outages, and remediation status.