Night Shift Hospitality Leader - Team & Service Mastery

Coma Coffee Roasters; Dallas (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Team-focused environment

Impactful career in hospitality

Job summary

Coma Coffee Roasters is seeking a Shift Manager to lead by example and keep day-to-day operations running smoothly in a fast-paced hospitality setting. You’ll guide a team, ensure guest satisfaction, and maintain standards across service, cleanliness, and efficiency.

The role emphasizes strong leadership, organization, and calm decision-making under pressure to deliver exceptional guest experiences and support growth within the team.

Qualifications

• Experience in restaurant management or supervisory roles.
• Strong leadership and team-building skills.
• Excellent guest service and communication abilities.

Responsibilities

• Lead your shift to ensure exceptional service and smooth operations.
• Supervise servers, bussers, bartenders, and kitchen staff.
• Handle guest concerns with professionalism and care.
• Monitor service quality, cleanliness, and adherence to restaurant standards.
• Assist with scheduling, training, and coaching team members.
• Oversee cash handling, opening/closing procedures, and shift reports.
• Jump in to help wherever needed because teamwork matters.

Skills

Leadership

Team building

Communication

Hospitality

Stress management

Job description

Coma Coffee Roasters is seeking a Shift Manager to lead by example and keep day-to-day operations running smoothly in a fast-paced hospitality setting. You’ll guide a team, ensure guest satisfaction, and maintain standards across service, cleanliness, and efficiency.

The role emphasizes strong leadership, organization, and calm decision-making under pressure to deliver exceptional guest experiences and support growth within the team.