Shift Leader: Elevate Guest Service & Team Performance

Everyday Coffee Company; Forest Lake (MN); On-site; USD 40,000 - 50,000; Full time

Job summary

Everyday Coffee Company is looking for a Shift Leader to coach and manage team members while ensuring great guest service standards are met. The position requires leadership abilities, previous experience in hospitality, and effective communication skills.

Responsibilities include delegating tasks, managing inventory, and addressing customer complaints. Working in a fast-paced environment, the Shift Leader must demonstrate problem-solving abilities and motivate the team.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.

Responsibilities

• Coach team members and provide timely, constructive feedback.
• Delegate tasks and ensure smooth workflow.
• Manage inventory and handle cash during shifts.

Skills

Teamwork

Problem solving

Motivating others

Education

Previous leadership experience in retail, restaurant or hospitality

Job description

Everyday Coffee Company is looking for a Shift Leader to coach and manage team members while ensuring great guest service standards are met. The position requires leadership abilities, previous experience in hospitality, and effective communication skills.

Responsibilities include delegating tasks, managing inventory, and addressing customer complaints. Working in a fast-paced environment, the Shift Leader must demonstrate problem-solving abilities and motivate the team.