Night Shift ED Registration & Access Specialist

Children's of Alabama; Birmingham (AL); On-site; USD 25,000 - 32,000; Full time

Job summary

The Emergency Department Patient Access Representative at Children's of Alabama serves as the first point of contact for patients and families entering the ED. You will collect and verify identity, demographics and insurance information during bedside registration to support billing and admissions.

The role requires strong communication, attention to detail and the ability to work quickly in a busy, high-pressure setting while collaborating with a multidisciplinary team.

Qualifications

• High School Diploma Graduate or Equivalent.
• Bachelor's degree in Business Administration (preferred but not essential).
• Experience with Care Admin - Registration is nonessential.

Responsibilities

• Register patients at the Emergency Department bedside and verify identity and demographics.
• Verify and collect insurance information for billing and admissions.
• Assist with cash posting and co-pay collection where applicable, using Epic when possible.
• Maintain accuracy in a fast-paced, high-pressure environment and coordinate with multidisciplinary teams.

Skills

Insurance verification

Customer service

Work independently

Registration workflows

Education

High School Diploma or Equivalent

Bachelor's in Business Administration

Tools

Epic system

Job description

The Emergency Department Patient Access Representative at Children's of Alabama serves as the first point of contact for patients and families entering the ED. You will collect and verify identity, demographics and insurance information during bedside registration to support billing and admissions.

The role requires strong communication, attention to detail and the ability to work quickly in a busy, high-pressure setting while collaborating with a multidisciplinary team.