Night Shift Delivery Station Operations Lead

Jitsu, Inc.; Glendale (AZ); On-site; USD 65,000 - 73,000; Full time

Job summary

Jitsu, Inc. is hiring a Delivery Station Site Supervisor (Operations Supervisor) in the Glendale, AZ area to lead daily sort and outbound operations as the second‑in‑command to the Site Leader.

The role focuses on executing the labor and operations plan, guiding a rotating hourly team, and upholding safety, quality, and cost standards on every shift. You will oversee safety programs, drive continuous improvement, and ensure timely delivery while coordinating with cross‑functional teams.

Qualifications

• High school diploma or equivalent; 2+ years of related experience in last‑mile delivery, transportation, warehousing, or logistics.
• Demonstrated supervisory or lead experience, with the ability to select, direct, train, and motivate a team of hourly personnel including contingent workers.
• Strong floor leadership instincts. You are present, visible, and accountable on shift.
• Excellent verbal and written communication skills, with the ability to engage effectively across diverse audiences and all levels of the organization.
• Strong analytical and problem‑solving skills; ability to identify and act on operational issues in real time.
• Excellent organizational skills and attention to detail.
• Strong time management skills with a proven ability to meet deadlines and produce high‑quality work under pressure with minimal supervision.
• Ability to work independently, prioritize tasks, and delegate when appropriate.
• Proficiency with Google Drive, Slack, and related operations tools; comfort with data and interest in using technology to improve workflows.
• OSHA Forklift Operator certification is a strong plus.

Responsibilities

• Design and implement safety standards and procedures for the market and ensure PPE availability for all personnel.
• Train and enforce company safety standards with hourly personnel.
• Champion OSHA compliance and a safety‑first culture across your team.
• Manage the warehouse outbound process and ensure packages are sent out for delivery according to schedule requirements.
• Achieve Safety, Quality, and Cost metrics and lead continuous improvement initiatives.
• Manage the warehouse sortation process to ensure packages are sorted accurately and efficiently.
• Train, lead, mentor, and develop a team of hourly leads and associates, including full‑time and contingent workers.
• Develop, implement, and manage warehouse work procedures, rosters, and staffing assignments to meet standards.
• Investigate, troubleshoot, and resolve operational issues in real time during shifts.
• Coordinate with other departments to resolve issues affecting sort execution and delivery timelines.
• Develop and implement a warehouse supply inventory management system to prevent stock‑outs and reduce costs.

Skills

Leadership

Communication

Analytical thinking

Organization

Time management

Independence

Safety awareness

Education

High school diploma or equivalent

Tools

Google Drive

Slack

Job description

Jitsu, Inc. is hiring a Delivery Station Site Supervisor (Operations Supervisor) in the Glendale, AZ area to lead daily sort and outbound operations as the second‑in‑command to the Site Leader.

The role focuses on executing the labor and operations plan, guiding a rotating hourly team, and upholding safety, quality, and cost standards on every shift. You will oversee safety programs, drive continuous improvement, and ensure timely delivery while coordinating with cross‑functional teams.