Night Shift Controls Engineer — Technical Support (PLC)

Dematic; Grand Rapids (MI); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

Job summary

Dematic Corp. is seeking a Controls Engineer for its Technical Support group. The role involves working with customer remotely using schematics and PLC logic to identify and isolate issues in material handling systems.

You will collaborate on semi-complex hardware/software integrations, perform troubleshooting, and support productivity improvements. Expect 20-30% travel to customer sites, with potential weekends.

Qualifications

• Bachelor's degree in a related field is required.
• 2+ years of experience providing customer service support.
• Experience with Allen Bradley Logix PLC controls is required; Siemens and Modicon are a plus.

Responsibilities

• Support semi-complex systems that integrate hardware and software.
• Troubleshoot schematics and perform follow-up on issues.
• Suggest productivity improvements and cost reductions for customer satisfaction.
• Provide troubleshooting expertise to Dematic's customers.
• Travel 20-30% to customer locations, including weekends and overtime.

Skills

Customer service

Troubleshooting

Schematic troubleshooting

PLC knowledge

Education

Bachelor's Degree

Tools

Allen-Bradley Logix PLC

Siemens PLC

Modicon PLC

Job description

Dematic Corp. is seeking a Controls Engineer for its Technical Support group. The role involves working with customer remotely using schematics and PLC logic to identify and isolate issues in material handling systems.

You will collaborate on semi-complex hardware/software integrations, perform troubleshooting, and support productivity improvements. Expect 20-30% travel to customer sites, with potential weekends.