Night Shift Controls Engineer - Remote PLC Troubleshooter

Dematic

City of Rochester (NY)

On-site

USD 65,000 - 140,000

Full time

37 hours ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

Job summary

Dematic Corp. in Rochester, NY is seeking a Controls Engineer for the Lifecycle Solutions Services (LSS) Technical Support group.

You will troubleshoot PLC-controlled material handling systems remotely using schematics and PLC logic to locate and resolve issues for customers. The role requires a Bachelor's degree or equivalent experience, experience with Allen Bradley and Schneider PLCs, and strong electrical troubleshooting and communication skills.

Qualifications

Bachelor's degree or equivalent experience required.
1+ years in a role providing customer service support.
Experience with Allen Bradley and Schneider PLC controls platforms.
Expertise in controls hardware troubleshooting.
Proficiency in electrical troubleshooting.
Strong customer service orientation and communication skills.
Ability to work independently and within a team.

Responsibilities

Troubleshoot PLC-controlled equipment using schematics and control drawings.
Provide remote and occasional onsite technical support for automated material handling systems.
Document troubleshooting activities and resolutions in the ticketing system.
Collaborate with customers, engineering, field service, and parts teams.
Identify opportunities to improve system reliability and service processes.
Travel approximately 20-30% to customer locations.
Provide on-call weekend and after-hours support as needed.