Night Shift Controls Engineer: PLC Tech Support (Remote)

Dematic; United States; Hybrid; USD 65,000 - 140,000; Full time

Benefits offered by this job

Career Development

Competitive compensation

Pay transparency

Global opportunities

Hybrid work model

Job summary

Dematic Corp. is seeking a Controls Engineer for Tech Support on the night shift across multiple sites in the United States, including Grand Rapids, MI and Dallas, TX.

You will troubleshoot PLC-controlled equipment using schematics and provide remote and occasional onsite support. The role requires a Bachelor's degree or equivalent experience, PLC experience (Allen-Bradley and Schneider), electrical troubleshooting, and strong customer-service skills.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• 1+ years experience providing customer service support.
• Experience with Allen-Bradley and Schneider PLC controls platforms.
• Strong electrical troubleshooting and communication skills.

Responsibilities

• Troubleshoot PLC-controlled equipment using schematics and system documentation.
• Provide remote and occasional onsite technical support for semi-complex material handling systems.
• Maintain thorough documentation of troubleshooting activities and resolutions.
• Collaborate with customers, engineering, field service, and parts teams to resolve issues.
• Travel 20–30% to customer locations; provide on-call weekend and after-hours support.

Skills

PLC controls

Electrical troubleshooting

Customer service

Remote support

Team collaboration

Education

Bachelor's degree or equivalent experience

Job description

Dematic Corp. is seeking a Controls Engineer for Tech Support on the night shift across multiple sites in the United States, including Grand Rapids, MI and Dallas, TX.

You will troubleshoot PLC-controlled equipment using schematics and provide remote and occasional onsite support. The role requires a Bachelor's degree or equivalent experience, PLC experience (Allen-Bradley and Schneider), electrical troubleshooting, and strong customer-service skills.