Night Shift Controls Engineer - PLC & Remote Support
Dematic
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Job summary
Dematic Corp. seeks a Controls Engineer for its Lifecycle Solutions Services (LSS) Technical Support group.
You will troubleshoot PLC-controlled material handling systems remotely, using schematics and control drawings to isolate and resolve issues. You will provide remote and occasional onsite support, travel ~20-30% to customer locations, and collaborate with engineering and field teams to improve system reliability and customer satisfaction.
Qualifications
- Bachelor's degree or equivalent experience.
- 1+ year of related Customer Service Support experience.
- Experience with Allen Bradley and Schneider PLC controls platforms.
Responsibilities
- Troubleshoot PLC-controlled equipment using schematics and documentation.
- Provide remote and occasional onsite technical support for automated material handling systems.
- Maintain detailed documentation of troubleshooting activities and communications.
- Collaborate with customers, engineering, field service, parts and other resources to resolve issues.
- Identify opportunities to improve system reliability, troubleshooting efficiency, and customer satisfaction.
- Travel ~20-30% to customer locations as required.
- Provide occasional on-call weekend and after-hours support.
Skills
Education
Tools
Job description
Dematic Corp. seeks a Controls Engineer for its Lifecycle Solutions Services (LSS) Technical Support group.
You will troubleshoot PLC-controlled material handling systems remotely, using schematics and control drawings to isolate and resolve issues. You will provide remote and occasional onsite support, travel ~20-30% to customer locations, and collaborate with engineering and field teams to improve system reliability and customer satisfaction.
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