Night Shift Area Leader — Field Operations

Valet Living; Henderson (NV); Hybrid; USD 30,000 - 32,000; Full time

Benefits offered by this job

Health Benefits

Financial Security

Paid Time Off

Professional Development

Additional Perks

Job summary

Valet Living is hiring a field-based Area Leader to supervise a team of 15 to 40 Service Valets across multifamily communities, overseeing nightly waste, recycling, and compost collection to ensure safe, on-time service.

This role emphasizes coaching, audits, and using data from the iValet dashboard to drive performance. You’ll hire/train, schedule, approve timecards, and resolve resident concerns while maintaining accountability.

Qualifications

• At least one-year prior experience overseeing a team in a hands-on environment.
• Able to manage schedules, track service, and follow up on issues.
• Comfortable using Microsoft Office Suite and learning new platforms.
• Strong analytical skills with the ability to interpret reports and make decisions.
• Clear verbal and written communication skills.
• Quick to adapt, address issues, and find solutions.
• High school diploma or GED required.
• Valid driver’s license required, with the ability to operate a company vehicle.

Responsibilities

• Onboard and train your team of Service Valets to deliver high-quality waste, recycling, and compost collection services.
• Provide on-the-job coaching and support, by conducting regular team meetings and safety checks to reinforce best practices and service standards.
• Manage schedules, approve timecards, and ensure your team stays on track and within budget.
• Foster a culture of accountability, open communication, and continuous improvement.
• Step in when needed to ensure uninterrupted service-service reliability starts with you.
• Visit properties to review service quality, complete audits, and resolve any issues that come up.
• Use technology tools like the iValet dashboard to track performance and ensure timely service completion.
• Respond to resident or property concerns quickly and professionally.
• Ensure Service Valets have the tools, equipment, and access needed to complete their routes.
• Assist with hiring and training new Service Valets.
• Pick up and distribute supplies, PPE, and containers as needed.
• Work with your Operations Manager to monitor staffing levels and manage costs.
• Help with special projects or service recovery efforts as assigned.
• Oversee company vehicle maintenance and ensure fleet safety standards are met.

Skills

Supervisory experience

Organized/detail-oriented

Tech-Savvy

Data-Driven

Strong communicator

Problem solver

High school diploma or GED

Valid driver’s license

Education

High school diploma or GED

Tools

Microsoft Office Suite

Learning new platforms

Job description

Valet Living is hiring a field-based Area Leader to supervise a team of 15 to 40 Service Valets across multifamily communities, overseeing nightly waste, recycling, and compost collection to ensure safe, on-time service.

This role emphasizes coaching, audits, and using data from the iValet dashboard to drive performance. You’ll hire/train, schedule, approve timecards, and resolve resident concerns while maintaining accountability.