Night Shelter Supervisor - Lead Calm, Safe Overnight Ops

Automatic Data Processing, Inc.; Phoenix (AZ); On-site; USD 28,000 - 39,000; Full time

Job summary

Society of St. Vincent de Paul in Phoenix, AZ is seeking an Overnight Shift Supervisor for the Washington Street Shelter. You will lead overnight staff, coordinate with security, and work with case management to ensure a safe, welcoming environment for residents.

You will supervise Service Coordinators, manage schedules, and help maintain orderly sleeping areas and facilities during night hours. Strong communication and resilience are essential.

Qualifications

• High School Diploma or GED.
• Strong communication, organizational, and interpersonal skills.
• Minimum 1+ years' experience working with vulnerable populations in a shelter or similar environment.
• Current Level One Fingerprint Clearance Card.
• Ability to stand, walk, lift up to 50 pounds, and perform other physical tasks as needed during overnight shifts.

Responsibilities

• Lead shelter staff in maintaining a calm and safe overnight environment, directly supervising 3-4 Service Coordinators.
• Monitor adherence to shelter procedures and provide guidance and support to the overnight team.
• Coordinate with security to respond to emergencies, including behavioral and medical incidents, ensuring safety and quick resolution.
• Oversee and ensure proper handling, storage, and documentation of resident property, maintaining organized and accurate records.
• Manage the overnight staff schedule, attendance, and communication to ensure adequate coverage and efficient operations.
• Oversee the preparation and maintenance of sleeping areas, ensuring they are clean, safe, and orderly for incoming residents.
• Supervise overnight food service operations, including late-night snacks or early-morning meals.

Skills

Communication

Organization

Interpersonal skills

Crisis management

Job description

Society of St. Vincent de Paul in Phoenix, AZ is seeking an Overnight Shift Supervisor for the Washington Street Shelter. You will lead overnight staff, coordinate with security, and work with case management to ensure a safe, welcoming environment for residents.

You will supervise Service Coordinators, manage schedules, and help maintain orderly sleeping areas and facilities during night hours. Strong communication and resilience are essential.