Overnight Shift Supervisor

Automatic Data Processing, Inc.; Phoenix (AZ); Sur place; USD 28 000 - 39 000; Plein temps

Résumé du poste

Society of St. Vincent de Paul in Phoenix, AZ is seeking an Overnight Shift Supervisor for the Washington Street Shelter. You will lead overnight staff, coordinate with security, and work with case management to ensure a safe, welcoming environment for residents.

You will supervise Service Coordinators, manage schedules, and help maintain orderly sleeping areas and facilities during night hours. Strong communication and resilience are essential.

Qualifications

• High School Diploma or GED.
• Strong communication, organizational, and interpersonal skills.
• Minimum 1+ years' experience working with vulnerable populations in a shelter or similar environment.
• Current Level One Fingerprint Clearance Card.
• Ability to stand, walk, lift up to 50 pounds, and perform other physical tasks as needed during overnight shifts.

Responsabilités

• Lead shelter staff in maintaining a calm and safe overnight environment, directly supervising 3-4 Service Coordinators.
• Monitor adherence to shelter procedures and provide guidance and support to the overnight team.
• Coordinate with security to respond to emergencies, including behavioral and medical incidents, ensuring safety and quick resolution.
• Oversee and ensure proper handling, storage, and documentation of resident property, maintaining organized and accurate records.
• Manage the overnight staff schedule, attendance, and communication to ensure adequate coverage and efficient operations.
• Oversee the preparation and maintenance of sleeping areas, ensuring they are clean, safe, and orderly for incoming residents.
• Supervise overnight food service operations, including late-night snacks or early-morning meals.

Connaissances

Communication

Organization

Interpersonal skills

Crisis management

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Washington Street Shelter Full Time Phoenix, AZ, US

2 days ago Requisition ID: 2072

Department: Washington Street Shelter

Reports to: Assistant Manager - Operations

FLSA Status: Non-Exempt

Position Summary:

As an Overnight Shift Supervisor at St. Vincent de Paul's Washington Street Shelter, you will lead a team during the night to ensure the safe, welcoming, and efficient operation of our emergency shelter for men and women experiencing homelessness. You will supervise Service Coordinators, collaborate closely with security, and coordinate with case management to handle any issues that arise overnight. This role requires a proactive and calm leader, capable of managing crises and maintaining a structured environment when most residents are resting.

Key Responsibilities:

• Lead shelter staff in maintaining a calm and safe overnight environment, directly supervising 3-4 Service Coordinators.
• Monitor adherence to shelter procedures and provide guidance and support to the overnight team.
• Collaborate with security and shelter staff to respond to emergencies, including behavioral and medical incidents, ensuring safety and quick resolution.
• Coordinate with security to document and address incidents, including any disturbances or emergencies that occur overnight.
• Oversee and ensure proper handling, storage, and documentation of resident property, maintaining organized and accurate records.
• Manage the overnight staff schedule, attendance, and communication to ensure adequate coverage and efficient operations.
• Oversee the preparation and maintenance of sleeping areas, ensuring they are clean, safe, and orderly for incoming residents.
• Supervise overnight food service operations, including late-night snacks or early-morning meals.
• Ensure cleanliness and organization of all workspaces, dormitories, and communal areas.
• Support overnight volunteers, facilitating a welcoming and inclusive environment for their contributions.
• Participate in regular staff meetings, training sessions, and agency events to stay aligned with shelter goals and protocols.
• Perform other duties as assigned by the Assistant Manager - Operations.

Position Requirements:

• High School Diploma or GED required
• Strong communication, organizational, and interpersonal skills.
• Minimum 1+ years' experience working with vulnerable populations in a shelter or similar environment required
• Current Level One Fingerprint Clearance Card
• Ability to stand, walk, lift up to 50 pounds, and perform other physical tasks as needed during overnight shifts.

Candidates must be prepared to navigate professional boundaries with clients, manage the emotional challenges of working in a high-needs shelter environment, and demonstrate reliability in attendance. This role requires emotional resilience, self-awareness, and a strong commitment to showing up consistently for our guests and teammates.

The Society of St. Vincent de Paul is dedicated to feeding, clothing, housing, and healing those in need while offering meaningful volunteer opportunities rooted in compassion. SVdP does not discriminate based on race, ethnicity, religion, gender, national origin, sexual orientation, gender identity/expression, age, disability, veteran status, or any protected class.