Shelter Services Coordinator - Resident Support

St Vincent De Paul; Phoenix (AZ); On-site; USD 25,000 - 30,000; Full time

Job summary

St Vincent De Paul in Phoenix is seeking a Service Coordinator to support shelter operations, welcome guests, and ensure a safe, dignified environment for residents. You will partner with staff to manage intake and move-in/out, maintain records, assist with meals and supplies, and respond to safety issues.

This non-exempt, full-time role requires empathy, reliability, and ability to work under pressure. The position emphasizes consistent attendance and collaboration with volunteers and staff at

Qualifications

• High school diploma or GED required.
• Six months in social services or patient care preferred.
• Must have Level One Fingerprint Card by Day One.
• CPR/First Aid within 90 days of hire.

Responsibilities

• Welcome, orient, and support residents during intake, stay, and exit; assist with move-in/move-out and connections to resources
• Maintain accurate electronic records according to approved procedures
• Monitor space to ensure safety, cleanliness, dignity, and a respectful environment
• Assist with meal service, distribution/inventory/tracking of supplies, and preparation/disassembly of spaces for residents
• Use the 10–4 Customer Service Rule when interacting with guests

Skills

English communication

Basic computer skills

Customer service

Teamwork

Education

High school diploma or GED

Tools

Microsoft Outlook

Databases

Job description

St Vincent De Paul in Phoenix is seeking a Service Coordinator to support shelter operations, welcome guests, and ensure a safe, dignified environment for residents. You will partner with staff to manage intake and move-in/out, maintain records, assist with meals and supplies, and respond to safety issues.

This non-exempt, full-time role requires empathy, reliability, and ability to work under pressure. The position emphasizes consistent attendance and collaboration with volunteers and staff at