Overnight Shift Supervisor

St Vincent De Paul; Phoenix (AZ); Sur place; USD 25 000 - 30 000; Plein temps

Résumé du poste

St. Vincent de Paul in Phoenix is seeking an Overnight Shift Supervisor to lead a night team at the Washington Street Shelter. You will supervise 3-4 Service Coordinators and coordinate with security and case management to ensure safety, calm, and orderly operations during overnight hours.

The role requires a proactive leader with strong communication and the ability to manage crises. Applicants should have a high school diploma or GED and at least 1 year of shelter experience, plus a

Qualifications

• High School Diploma or GED required.
• Minimum 1+ year of experience working with vulnerable populations in shelter or similar environment.
• Current Level One Fingerprint Clearance Card.
• Ability to stand, walk, lift up to 50 pounds during overnight shifts.
• Strong communication, organizational, and interpersonal skills.

Responsabilités

• Lead shelter staff overnight, directly supervising 3-4 Service Coordinators.
• Monitor adherence to shelter procedures and provide guidance to the overnight team.
• Collaborate with security and shelter staff to respond to emergencies.
• Coordinate with security to document and address overnight incidents.
• Oversee handling, storage, and documentation of resident property and records.
• Manage overnight staff schedule, attendance, and communication.
• Oversee preparation and maintenance of sleeping areas for incoming residents.
• Supervise overnight food service operations, including late-night snacks or early-morning meals.
• Ensure cleanliness and organization of all workspaces, dormitories, and communal areas.
• Support overnight volunteers and foster a welcoming environment.
• Participate in staff meetings, trainings, and agency events.
• Perform other duties as assigned by the Assistant Manager - Operations.

Connaissances

Communication

Organizational

Interpersonal skills

Formation

High School Diploma or GED

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Washington Street Shelter Full Time Phoenix, AZ, US

2 days ago Requisition ID: 2072

Department: Washington Street Shelter

Reports to: Assistant Manager - Operations

FLSA Status: Non-Exempt

Position Summary:

As an Overnight Shift Supervisor at St. Vincent de Paul's Washington Street Shelter, you will lead a team during the night to ensure the safe, welcoming, and efficient operation of our emergency shelter for men and women experiencing homelessness. You will supervise Service Coordinators, collaborate closely with security, and coordinate with case management to handle any issues that arise overnight. This role requires a proactive and calm leader, capable of managing crises and maintaining a structured environment when most residents are resting.

Key Responsibilities:

• Lead shelter staff in maintaining a calm and safe overnight environment, directly supervising 3-4 Service Coordinators.
• Monitor adherence to shelter procedures and provide guidance and support to the overnight team.
• Collaborate with security and shelter staff to respond to emergencies, including behavioral and medical incidents, ensuring safety and quick resolution.
• Coordinate with security to document and address incidents, including any disturbances or emergencies that occur overnight.
• Oversee and ensure proper handling, storage, and documentation of resident property, maintaining organized and accurate records.
• Manage the overnight staff schedule, attendance, and communication to ensure adequate coverage and efficient operations.
• Oversee the preparation and maintenance of sleeping areas, ensuring they are clean, safe, and orderly for incoming residents.
• Supervise overnight food service operations, including late-night snacks or early-morning meals.
• Ensure cleanliness and organization of all workspaces, dormitories, and communal areas.
• Support overnight volunteers, facilitating a welcoming and inclusive environment for their contributions.
• Participate in regular staff meetings, training sessions, and agency events to stay aligned with shelter goals and protocols.
• Perform other duties as assigned by the Assistant Manager - Operations.

Position Requirements:

• High School Diploma or GED required
• Strong communication, organizational, and interpersonal skills.
• Minimum 1+ years' experience working with vulnerable populations in a shelter or similar environment required
• Current Level One Fingerprint Clearance Card
• Ability to stand, walk, lift up to 50 pounds, and perform other physical tasks as needed during overnight shifts.

Candidates must be prepared to navigate professional boundaries with clients, manage the emotional challenges of working in a high-needs shelter environment, and demonstrate reliability in attendance. This role requires emotional resilience, self-awareness, and a strong commitment to showing up consistently for our guests and teammates.

The Society of St. Vincent de Paul is dedicated to feeding, clothing, housing, and healing those in need while offering meaningful volunteer opportunities rooted in compassion. SVdP does not discriminate based on race, ethnicity, religion, gender, national origin, sexual orientation, gender identity/expression, age, disability, veteran status, or any protected class.