Night Patient Registration Specialist (Part-Time)

Henry Ford Health Care; Brownstown Charter Township (MI); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

Career growth

Mission-driven work

Professional development

Job summary

Henry Ford Health in Michigan is seeking a Part-Time Patient Registration Representative for evening shifts (7:00 PM–3:30 AM) working every other weekend and rotating holidays. You will greet patients, register them, verify insurance, and collect payments to ensure smooth access to services.

The role requires a high school diploma, solid computer skills, and proficiency with MS Office. EPIC experience and ICD-10 terminology knowledge are preferred.

Qualifications

• High school diploma or GED required.
• Strong computer skills and working knowledge of Microsoft Office products.
• Ability to meet or exceed core customer service responsibilities, standards, and behaviors.

Responsibilities

• Follow standard operating procedures for patient registration, including face-to-face check-in and preregistration.
• Confirm insurance eligibility and handle cash collections.
• Update patient registration and insurance information.
• Respond to inquiries from callers and customers, advocating on their behalf.
• Provide efficient and effective customer relationship management, instilling loyalty and anticipating needs.

Skills

Customer service

Computer skills

MS Office

Education

High school diploma or GED

Tools

EPIC EMR

ICD-10 terminology

Job description

Henry Ford Health in Michigan is seeking a Part-Time Patient Registration Representative for evening shifts (7:00 PM–3:30 AM) working every other weekend and rotating holidays. You will greet patients, register them, verify insurance, and collect payments to ensure smooth access to services.

The role requires a high school diploma, solid computer skills, and proficiency with MS Office. EPIC experience and ICD-10 terminology knowledge are preferred.