Patient Experience & Registration Specialist

Henry Ford Health; Clinton Charter Township (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Henry Ford Health in Clinton Township, MI, seeks a patient registration clerk to greet patients, check them in and out, preregister, verify insurance, process cash collections, and help with chart reconciliation and discharge.

The role requires excellent interpersonal skills, the ability to multitask in a high-volume clinic, and a team-oriented, self-motivated approach. Evening shifts and occasional Saturdays may be required.

Qualifications

• High School Diploma or equivalent.
• Familiarity with clinic environment preferred.
• Strong interpersonal skills for phone and in-person interactions.

Responsibilities

• Register patients and process check-in/out.
• Verify insurance information.
• Complete preregistration forms.
• Handle cash collections.
• Reconcile charts and assist discharge.

Skills

Customer service

Multitasking

Team player

Self-motivated

Night shift availability

Weekend availability

Education

High School Diploma

Tools

Clinic management system

Job description

Henry Ford Health in Clinton Township, MI, seeks a patient registration clerk to greet patients, check them in and out, preregister, verify insurance, process cash collections, and help with chart reconciliation and discharge.

The role requires excellent interpersonal skills, the ability to multitask in a high-volume clinic, and a team-oriented, self-motivated approach. Evening shifts and occasional Saturdays may be required.