Night Patient Access Specialist

Stormont Vail Health; Topeka (KS); On-site; USD 21,000 - 26,000; Full time

Job summary

Stormont Vail Health in Topeka, KS is seeking a Registration Clerk for the Third Shift. You will greet patients and visitors, collect information, verify insurance, and complete check-in and admission tasks while delivering friendly, compliant service.

This non-exempt full-time role requires a High School diploma and at least one year in customer service; healthcare experience preferred. You will handle financial discussions, verify identity, and support patients through the intake process.

Qualifications

• High school diploma or GED is required.
• Minimum 1 year of experience in customer service.
• Experience in a healthcare setting is preferred.
• Knowledge of patient rights and HIPAA guidelines is desirable.
• Familiarity with Medicare Secondary Payer guidelines is preferred.

Responsibilities

• Provide excellent customer service to patients, visitors and guests.
• Register patients with demographics, insurance, visit information and signatures.
• Complete check-in and admission functions as required by service area.
• Discuss patient estimates and collect payments from patients.
• Validate patient identity and apply patient safety armbands.
• Assist patients with state-required documentation and data entry.
• Answer departmental phones and route calls accordingly.
• Provide and explain patient handouts as needed.
• Perform basic real-time insurance eligibility validation.
• Escort patients to treatment areas as needed.
• Handle clerical tasks and maintain accurate records.
• Adhere to Stormont Vail confidentiality policies.

Skills

HIPAA knowledge

Medicare guidelines

Problem solving

Medical terminology

Education

High School Diploma / GED

Job description

Stormont Vail Health in Topeka, KS is seeking a Registration Clerk for the Third Shift. You will greet patients and visitors, collect information, verify insurance, and complete check-in and admission tasks while delivering friendly, compliant service.

This non-exempt full-time role requires a High School diploma and at least one year in customer service; healthcare experience preferred. You will handle financial discussions, verify identity, and support patients through the intake process.