Night iSOC Coordinator - Real-Time Security & Interventions

Interfacesystems

St. Louis (MO)

On-site

USD 25,000 - 36,000

Full time

14 days+
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Benefits offered by this job

Benefits on Day 1
3 weeks paid vacation
10 days paid sick time
Performance monthly bonus
Attendance bonus
Training provided

Job summary

Interfacesystems is seeking a Level 3 iSOC Coordinator for on-site work in our security operations center. You will manage live alerts, verify incidents with two-way audio/video, and coordinate rapid responses while maintaining calm, authoritative communication with customers and responders.

Starting pay is $22.00 per hour, with differential pay for evening, overnight, and weekends. Benefits begin Day 1, with enhanced vacation and bonus opportunities based on performance.

Qualifications

  • High school diploma or GED equivalent required.
  • Excellent communication and interpersonal skills are essential.
  • Two years of customer service or dispatch experience preferred.

Responsibilities

  • Perform remote security checks and virtual site tours.
  • Communicate with customer locations using two-way audio/video.
  • Verify alarms and respond with appropriate escalation or dispatch.
  • Maintain accurate records in the system of record.
  • Manage live audio interactions during incidents and inquiries.
  • Generate detailed incident reports and follow up as needed.

Skills

Communication skills & interpersonal
Active listening
Customer service

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Interfacesystems is seeking a Level 3 iSOC Coordinator for on-site work in our security operations center. You will manage live alerts, verify incidents with two-way audio/video, and coordinate rapid responses while maintaining calm, authoritative communication with customers and responders.

Starting pay is $22.00 per hour, with differential pay for evening, overnight, and weekends. Benefits begin Day 1, with enhanced vacation and bonus opportunities based on performance.

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