Night iSOC Coordinator — Real-Time Security & Alarms

Interfacesystems; St. Louis (MO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Full benefits on Day 1

3 weeks paid vacation

10 days paid sick time

Performance bonus up to $1,000 monthly

New iSOC hire bonus $500

On-site in office

Training provided

Job summary

Interface Systems seeks a Level 3 iSOC Coordinator to manage live security events with real-time audio and video communication at monitored sites. This role builds on prior levels, emphasizing rapid decision-making, alarm verification, and direct contact with customers and emergency personnel.

Responsibilities include remote checks, virtual tours, and coordinating escalations with clear, decisive actions while upholding safety protocols. On-site night-shift work is required in the St.

Qualifications

• Experience with alarm verification, video monitoring, and rapid decision-making.

Responsibilities

• Perform remote security checks/ virtual tours of customer locations.
• Conduct virtual security escorts during openings/ closings or upon request.
• Communicate with customer locations using two-way audio/video surveillance technology.
• Take appropriate action based on severity or instruction, including customer contact.

Skills

Alarm verification

Video monitoring

Live incident response

Communication

Job description

Interface Systems seeks a Level 3 iSOC Coordinator to manage live security events with real-time audio and video communication at monitored sites. This role builds on prior levels, emphasizing rapid decision-making, alarm verification, and direct contact with customers and emergency personnel.

Responsibilities include remote checks, virtual tours, and coordinating escalations with clear, decisive actions while upholding safety protocols. On-site night-shift work is required in the St.