Night In-Room Dining Concierge – Luxury Guest Service

Fairmont; New Orleans (LA); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Fairmont New Orleans is seeking a dedicated Food & Beverage Service Associate to join our premier luxury hotel team. You will deliver professional, engaging service to guests, and be knowledgeable about menu items and beverage lists.

In this role you will coordinate timely food and beverage delivery, ensure accuracy of orders, and maintain cleanliness and safety standards across outlets. Flexibility to work mornings, evenings, weekends and holidays is required.

Qualifikationen

• Previous restaurant, hotel, in-room dining, or food & beverage service experience preferred.
• Luxury hotel or upscale dining experience preferred.
• Excellent communication and guest service skills.
• Strong organizational and multitasking abilities.
• Ability to work independently and efficiently in a fast-paced environment.
• Professional appearance and polished demeanor.

Aufgaben

• Consistently offer professional, friendly and engaging service.
• Assist guests regarding menu items in an informative and helpful way.
• Have full knowledge of all beverage lists.
• Deliver food and beverage in a timely and accurate manner.
• Check outgoing orders for quality and accuracy of setup.
• Have full knowledge of all menu items, garnishes, contents and preparation methods.
• Follow outlet policies, procedures and service standards.
• Follow all safety and sanitation policies when handling food and beverage.
• Follow daily assigned employee shift side work.
• Double check all VIP orders with your manager on duty.
• Immediately communicate all special guest needs to your Manager on duty.
• Place all In Room Dining order distribution and deliveries to our standards.
• Compile trip report logs.
• Assist with amenity delivery.
• Assist coordinating removal of IRD equipment from guest rooms and public areas and sorting out all retrieved condiments and equipment stored accordingly.
• Assist Inspecting hotel hallways/landings for Room Service equipment.
• Maintain departmental requisitioned supplies properly stored and organized.
• Other duties as assigned

Kenntnisse

Excellent communication

Guest service

Organizational skills

Multitasking

Fast-paced environment

Professional appearance

Flexibility

US work authorization

Alcohol service eligibility

Jobbeschreibung

Fairmont New Orleans is seeking a dedicated Food & Beverage Service Associate to join our premier luxury hotel team. You will deliver professional, engaging service to guests, and be knowledgeable about menu items and beverage lists.

In this role you will coordinate timely food and beverage delivery, ensure accuracy of orders, and maintain cleanliness and safety standards across outlets. Flexibility to work mornings, evenings, weekends and holidays is required.