Lux Café Server — Flexible Shifts & Premium Hospitality

Accor; New Orleans (LA); On-site; USD 17,000 - 25,000; Full time

Job summary

Fairmont New Orleans is seeking a guest-focused hospitality professional for a busy food and beverage role in the heart of downtown. You will deliver warm, professional service, anticipate guest needs, and ensure accurate orders while maintaining exemplary standards set by The Café by Chef Emeril.

A strong knowledge of the menu, beverages, and events supports seamless guest experiences. Join a luxury property offering premium service, teamwork with culinary colleagues, and opportunities to grow

Qualifications

• Previous restaurant, café, hotel, or hospitality experience preferred.
• Strong communication and interpersonal skills.
• Professional, personable, and service-oriented demeanor.

Responsibilities

• Consistently provide warm, professional, friendly, and engaging service in accordance with Fairmont and The Café by Chef Emeril standards.
• Create welcoming and memorable guest experiences by anticipating needs and providing attentive, personalized service.
• Demonstrate knowledge of outlet policies, procedures, service standards, and steps of service.
• Maintain knowledge of The Café menu, coffee, beverages, and daily features.
• Accurately take food and beverage orders and communicate special requests, allergies, and modifications to the culinary team.
• Deliver food and beverages promptly while maintaining presentation, quality, temperature, and timing.
• Monitor guest satisfaction and address needs or concerns.
• Present guest checks and process payments according to procedures.
• Maintain cleanliness and organization of tables, service stations, and dining areas.
• Attend pre-shift meetings and training to develop product knowledge and service skills.

Skills

Guest service

Communication

Attention to detail

Teamwork

Multitasking

Job description

Fairmont New Orleans is seeking a guest-focused hospitality professional for a busy food and beverage role in the heart of downtown. You will deliver warm, professional service, anticipate guest needs, and ensure accurate orders while maintaining exemplary standards set by The Café by Chef Emeril.

A strong knowledge of the menu, beverages, and events supports seamless guest experiences. Join a luxury property offering premium service, teamwork with culinary colleagues, and opportunities to grow