Luxury Hotel Room Attendant | Guest Experience Lead

FAIRMONT; New Orleans (LA); On-site; USD 25,000 - 31,000; Full time

Job summary

FAIRMONT New Orleans is seeking a meticulous Housekeeping Attendant to clean and service guest rooms, ensuring luxury standards and privacy.

You will make beds, replenish amenities, report maintenance, and collaborate with a team to deliver seamless guest experiences in a fast-paced hotel environment.

Flexibility to work mornings, evenings, weekends, and holidays is required to support hotel operations.

Qualifications

• Previous housekeeping, hotel, cleaning, hospitality, or guest room attendant experience preferred.
• Luxurious hotel or upscale hospitality experience preferred.
• Strong attention to detail and organizational abilities.
• Ability to work efficiently in a fast-paced environment while maintaining quality standards.
• Ability to work independently and collaboratively within a team-oriented environment.

Responsibilities

• Clean and service guest rooms, suites, bathrooms, and assigned hotel areas according to luxury standards.
• Make beds, change linens, replenish towels, toiletries, and amenities.
• Dust, vacuum, sanitize, mop, and maintain cleanliness of furniture and surfaces.
• Inspect guest rooms to ensure cleanliness, presentation, and readiness for arrivals.
• Report maintenance concerns, safety hazards, or damaged equipment promptly to leadership.
• Maintain organization of housekeeping carts, storage rooms, and work areas.

Skills

Attention to detail

Teamwork

Guest service skills

Communication skills

Professional appearance

Confidentiality

Flexibility

Fast-paced environment

Education

High school diploma or equivalent

Job description

FAIRMONT New Orleans is seeking a meticulous Housekeeping Attendant to clean and service guest rooms, ensuring luxury standards and privacy.

You will make beds, replenish amenities, report maintenance, and collaborate with a team to deliver seamless guest experiences in a fast-paced hotel environment.

Flexibility to work mornings, evenings, weekends, and holidays is required to support hotel operations.