Night Guest Services Associate (On-Call)

Extended Stay America; Round Rock (TX); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Weekly Pay

Competitive Wages

Great working environment

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee EAP

Job summary

Extended Stay America in Round Rock, TX seeks a Night Service Representative (Part Time) to handle overnight guest needs when the lobby is closed, ensuring courteous, high-quality service for guest satisfaction. The role includes check-ins/check-outs, key control, safety reporting, and responding to emergencies, with on-site lodging provided as part of employment and an on-call schedule.

Strong communication, computer skills, and the ability to work independently under pressure are essential for

Qualifications

• High school diploma or GED; 1-3 months related experience.
• Excellent verbal and written communication skills.
• Ability to respond quickly in overnight situations.

Responsibilities

• Attend to guests on call for check-ins, emergencies, noise complaints, and safety issues.
• Safeguard and manage hotel keys; log keys in and out as needed.
• Conduct limited guest check-ins/check-outs: greet, register, assign rooms, collect payments.

Skills

Reading documents

Written communication

Hotel PMS

MS Office

Education

High school diploma or GED

Job description

Extended Stay America in Round Rock, TX seeks a Night Service Representative (Part Time) to handle overnight guest needs when the lobby is closed, ensuring courteous, high-quality service for guest satisfaction. The role includes check-ins/check-outs, key control, safety reporting, and responding to emergencies, with on-site lodging provided as part of employment and an on-call schedule.

Strong communication, computer skills, and the ability to work independently under pressure are essential for