Night Guest Services Associate (On-Call)

esacareers; New York (NY); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Weekly Pay

Competitive Wages

Vision Insurance

401(k) Savings Plan

Employee Recognition Programs

Job summary

ESA Management, LLC is looking for a Night Service Representative (Part Time) to respond to various business needs during overnight hours. This role involves attending to guests, managing hotel safety, and providing quality services to maintain high guest satisfaction.

The position offers an excellent opportunity to live onsite with a provided hotel room, and responsibilities include handling guest key issues, noise complaints, and emergency maintenance as per guest requests.

Qualifications

• Must be proficient in reading and speaking English.
• Ability to operate hotel mobile phone and computer systems.
• Experience in dealing with various guest-related issues.

Responsibilities

• Attend to guests upon call notification.
• Log keys in and out when necessary.
• Ensure all safety and guest concerns are reported.

Skills

Communication skills

Time management

Problem-solving

Customer service

Microsoft Office Suite

Friendly demeanor

Self-starter

Education

High school diploma or GED

Tools

Hotel PMS system

Mobile phone

Job description

ESA Management, LLC is looking for a Night Service Representative (Part Time) to respond to various business needs during overnight hours. This role involves attending to guests, managing hotel safety, and providing quality services to maintain high guest satisfaction.

The position offers an excellent opportunity to live onsite with a provided hotel room, and responsibilities include handling guest key issues, noise complaints, and emergency maintenance as per guest requests.