Night GSOC Supervisor – Data Center Security Lead

Securitas Security Services USA, Inc.; Irving (TX); On-site; USD 43,000 - 53,000; Full time

Job summary

Securitas Security Services USA, Inc. in Irving, TX seeks a GSOC Shift Supervisor for overnight operations in a Data Center security environment.

You will supervise GSOC operators, monitor CCTV and access control, coordinate incident responses, and ensure adherence to security protocols during the 11:00 PM – 7:00 AM shift. Ideal candidates have prior GSOC or SOC leadership experience, strong communication skills, proficiency with MS Office, and the ability to decide decisively under pressure

Qualifications

• High school diploma or GED required.
• Experience in SOC/GSOC, command center, alarm monitoring, or incident response.
• Prior supervisory or leadership experience required.
• Experience monitoring CCTV, access control, or alarm management systems.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office applications and report writing.
• Ability to make sound decisions in high-pressure situations.
• Strong attention to detail and organizational skills.

Responsibilities

• Supervise GSOC operators during overnight shifts.
• Monitor security systems, access control, CCTV, and alarm monitoring apps.
• Coordinate responses to security incidents, emergencies, and operational disruptions.
• Document and escalate incidents per procedures.
• Conduct shift briefings and maintain continuity between shifts.
• Review and verify reports for accuracy and timeliness.
• Serve as primary contact for escalations during assigned hours.
• Support data center security operations and client requirements.
• Assist with investigations and incident analysis.
• Coach and develop GSOC personnel.
• Monitor team performance and provide guidance during critical events.
• Maintain professional, customer-focused interactions with stakeholders.

Skills

Leadership

Communication

Decision making

Attention to detail

Report writing

Education

High school diploma or GED

Tools

MS Office

CCTV systems

Access control

Alarm monitoring

Job description

Securitas Security Services USA, Inc. in Irving, TX seeks a GSOC Shift Supervisor for overnight operations in a Data Center security environment.

You will supervise GSOC operators, monitor CCTV and access control, coordinate incident responses, and ensure adherence to security protocols during the 11:00 PM – 7:00 AM shift. Ideal candidates have prior GSOC or SOC leadership experience, strong communication skills, proficiency with MS Office, and the ability to decide decisively under pressure