GSOC Shift Supervisor (Overnight)

Securitas US Business Unit; Irving (TX); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Stable overnight schedule

Leadership opportunity

Professional growth

Job summary

Securitas is seeking a GSOC Shift Supervisor to oversee overnight operations at a data center in Irving, TX. You will supervise GSOC personnel, monitor surveillance and alarms, and coordinate incident responses while ensuring adherence to security protocols.

The role requires strong leadership, communication, and prior GSOC or SOC experience; duties include shift briefings, reporting, and escalation during critical events.

Qualifications

• High school diploma or GED required.
• Experience in SOC/GSOC or incident response environment.
• Strong written and verbal communication; detail-oriented.

Responsibilities

• Supervise GSOC operators during overnight shifts.
• Monitor CCTV, access control, and alarm systems.
• Coordinate responses to security incidents and emergencies.
• Document incidents and escalate per procedures.
• Lead shift briefings and ensure shift continuity.
• Review reports for accuracy and timeliness.
• Serve as primary escalation contact during hours.
• Support data center security operations and compliance.
• Assist investigations and incident analysis.
• Coach GSOC personnel to maintain standards.
• Monitor team performance and provide guidance during critical events.
• Maintain professional, customer-focused interactions.

Skills

GSOC

Leadership

Security monitoring

Incident response

Communication

Education

High school diploma or GED

Tools

Microsoft Office

Reporting software

CCTV systems

Job description

GSOC Shift Supervisor (Data Center Security)

Location: Irving, TX
Schedule: 11:00 PM - 7:00 AM, Sunday - Thursday
Pay Rate: $24.00/hour

Position Summary

We are seeking an experienced and motivated GSOC Shift Supervisor to oversee overnight operations within a fast-paced Data Center Global Security Operations Center (GSOC) in Irving, TX. This position is responsible for supervising GSOC personnel, monitoring security systems, managing incident response activities, and ensuring adherence to established security protocols. The ideal candidate possesses strong leadership abilities, excellent communication skills, and prior experience in a Security Operations Center, command center, alarm monitoring, or incident response environment.

Key Responsibilities

• Supervise and support GSOC operators during assigned overnight shifts.
• Monitor security systems, access control platforms, CCTV systems, and alarm monitoring applications.
• Coordinate responses to security incidents, emergencies, and operational disruptions.
• Ensure all incidents, alarms, and activities are accurately documented and escalated according to established procedures.
• Conduct shift briefings and maintain continuity between shifts.
• Review and verify reports for accuracy, completeness, and timeliness.
• Serve as the primary point of contact for escalations during assigned hours.
• Support data center security operations and maintain compliance with site and client security requirements.
• Assist with investigations and incident analysis as needed.
• Coach, mentor, and develop GSOC personnel to ensure operational excellence and adherence to standards.
• Monitor team performance and provide real-time guidance during critical events.
• Maintain a professional and customer-focused approach while interacting with internal and external stakeholders.

Minimum Qualifications

• High school diploma or GED required.
• Prior experience in a:
  • Security Operations Center (SOC)
  • Global Security Operations Center (GSOC)
  • Command Center
  • Alarm Monitoring Center
  • Incident Response Environment
• Prior supervisory or leadership experience required.
• Experience monitoring CCTV, access control, or alarm management systems.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office applications and report writing.
• Ability to make sound decisions in high-pressure situations.
• Strong attention to detail and organizational skills.

Preferred Qualifications

• Experience supporting data center, critical infrastructure, or corporate security operations.
• Knowledge of incident management and escalation procedures.
• Experience with access control, video management, and alarm monitoring platforms.
• Security certifications or related training are a plus.

Physical Requirements

• Ability to sit and work at a workstation for extended periods.
• Ability to view multiple monitors simultaneously.
• Ability to occasionally walk the site as operational needs require.

Why Join Us?

• Stable overnight schedule with weekends off on Friday and Saturday nights.
• Opportunity to lead a team in a critical infrastructure environment.
• Professional growth and advancement opportunities.

Security Guard / Securitas Security/ Longview, Texas / TXDPS License #B01835

Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.