Night Front Desk Supervisor

FirstService Residential; Coral Gables (FL); Sur place; USD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical/dental/vision benefits

401k with company match

Paid holidays

Time off benefits

Occasional travel

Résumé du poste

FirstService Residential is seeking a Front Desk Supervisor to oversee all Front Desk staff, greet residents and guests, and ensure smooth operations. The role requires coordinating schedules, handling payroll-related tasks, and maintaining logs and safety procedures to provide a secure building environment.

Candidates should have a high school diploma or equivalent, 2–3 years of business experience, and strong written and verbal communication skills.

Qualifications

• High school diploma or equivalent is preferred.
• 2–3 years of business experience is preferred.
• Strong written and verbal communication skills.
• Multiple languages desirable.
• Strong customer service and interpersonal skills.

Responsabilités

• Oversees and schedules all Front Desk staff for building.
• Maintains schedules and timesheets for payroll purposes.
• Keeps track of activity logs and incident reports for the Manager’s review.
• Works with Front Desk Coordinator to fill shifts when needed.
• Provides training for all new hires assigned to the property.
• Greets residents, guests, and invitees; answers questions and directs as needed.
• Monitors and operates the Emergency Response System and access controls.
• Maintains daily logs, records, and forms; resolves complaints and issues.
• Follows safety procedures and maintains a safe work environment.

Connaissances

Written communication

Verbal communication

Customer service

Interpersonal skills

Bilingual desirable

Emergency response awareness

Time management

Formation

High school diploma or equivalent

Business or hospitality coursework

Outils

Information systems

Description du poste

FirstService Residential is seeking a Front Desk Supervisor to oversee all Front Desk staff, greet residents and guests, and ensure smooth operations. The role requires coordinating schedules, handling payroll-related tasks, and maintaining logs and safety procedures to provide a secure building environment.

Candidates should have a high school diploma or equivalent, 2–3 years of business experience, and strong written and verbal communication skills.