Night Front Desk Specialist - Security & Guest Services

FirstService Residential; Coral Gables (FL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical plans

Dental plan

Vision plan

Paid holidays

401k match

Travel opportunities

Job summary

FirstService Residential is seeking a Front Desk Associate to work independently with strong communication and customer service skills. You will greet residents, screen guests, monitor security systems, and maintain logs and forms while following emergency procedures.

This full-time, on-site role offers comprehensive benefits, a 401(k) match, paid holidays, and occasional travel for training. The schedule is Friday through Tuesday, 10:30 pm to 6:30 am, with Wednesdays and Thursdays off.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• 2–3 years of business experience preferred.
• Computer literacy and information system basics preferred.
• Strong written and verbal communication and interpersonal skills.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Maintains a safe and secure environment throughout the building.
• May be assigned other duties by the on-site property manager.

Skills

High school diploma

Business courses

2-3 years experience

Computer literacy

Written & verbal comms

Multilingual

Customer service

Education

College-level business courses

Job description

FirstService Residential is seeking a Front Desk Associate to work independently with strong communication and customer service skills. You will greet residents, screen guests, monitor security systems, and maintain logs and forms while following emergency procedures.

This full-time, on-site role offers comprehensive benefits, a 401(k) match, paid holidays, and occasional travel for training. The schedule is Friday through Tuesday, 10:30 pm to 6:30 am, with Wednesdays and Thursdays off.