Night Front Desk & Revenue Auditor

TPG Hotels & Resorts, Inc.; Augusta (GA); Sur place; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Health, Dental and Vision Insurances

Disability Insurances

Supplemental Life Insurances

Flexible Spending Accounts

401(k) Retirement Plan with Company M"

Paid Time Off, Vacation and Holidays

Employee Assistance Program

Amazing hotel discounts to TP G sites

Résumé du poste

TPG Hotels & Resorts, Inc. is seeking a Night Auditor to oversee financial and administrative tasks during the night shift. You will help guests with late check-ins, manage reservations, and balance daily revenue across room, food and other revenues.

The role requires attention to detail, strong organization, and the ability to work independently while ensuring data protection and accurate reporting for the next day’s operations.

Qualifications

• High School Education or equivalent experience.
• Proven front office or guest services experience.
• Excellent communication and problem-solving abilities.
• Proficiency with hotel management software and computer systems.
• Experience with Microsoft Office applications.

Responsabilités

• Assist guests with late check-ins and early check-outs, ensuring a welcoming atmosphere.
• Handle guest inquiries and requests during the night shift to maintain satisfaction.
• Process night-time check-ins/outs and manage reservations and room assignments.
• Maintain accurate records of financial transactions and guest interactions.
• Prepare nightly reports and reconcile accounts in the PMS.
• Post charges, payments, and adjustments; perform end-of-day close.
• Monitor security and safety, respond to emergencies as needed.

Connaissances

Guest services

Communication skills

Problem solving

Hotel software

Microsoft Office

Formation

High School Diploma or equivalent

Outils

Hotel PMS

Microsoft Excel

Description du poste

TPG Hotels & Resorts, Inc. is seeking a Night Auditor to oversee financial and administrative tasks during the night shift. You will help guests with late check-ins, manage reservations, and balance daily revenue across room, food and other revenues.

The role requires attention to detail, strong organization, and the ability to work independently while ensuring data protection and accurate reporting for the next day’s operations.