Night Auditor & Guest Services Specialist

TPG Hotels & Resorts, Inc.; Providence (RI); Sur place; USD 30 000 - 39 000; Plein temps

Avantages offerts par ce poste

Health, Dental and Vision Insurances

Disability Insurances

Supplemental Life Insurances

Identity Theft Protection

Flexible Spending Accounts

401(k) Retirement Plan

Paid Time Off, Vacation and Holidays

Employee Assistance Program

Hotel discounts across TP G portfolio

Résumé du poste

TPG Hotels & Resorts, Inc. in Providence, RI seeks a Night Auditor to oversee nightly financial and administrative duties, including late check-ins/early check-outs, reservation management, and guest inquiries. Maintain accurate records and balance daily revenue while ensuring data protection.

You will post charges, reconcile accounts in the PMS, and prepare reports for the next day. This role supports front desk operations with hospitality and accuracy, with generous hotel discounts across the

Qualifications

• High School education or equivalent required.
• Proven experience in hotel front office operations or guest services.
• Excellent communication and problem-solving abilities.
• Proficiency in hotel management software and computer systems.
• Experience with Microsoft Office applications.

Responsabilités

• Greet guests during night shifts and assist with late check-ins/early check-outs.
• Process check-ins/outs, manage reservations, and assign rooms.
• Handle calls, take messages, and provide guest information.
• Maintain accurate records of financial transactions and guest interactions.
• Compile and distribute nightly reports to departments; reconcile guest accounts.
• Post charges and perform end-of-day reconciliation in the PMS.
• Monitor security and respond to emergencies as needed.

Connaissances

Guest Services

Front Desk Operations

Accounting

Customer Service

Formation

High School Diploma or equivalent

Outils

PMS software

Microsoft Office

Description du poste

TPG Hotels & Resorts, Inc. in Providence, RI seeks a Night Auditor to oversee nightly financial and administrative duties, including late check-ins/early check-outs, reservation management, and guest inquiries. Maintain accurate records and balance daily revenue while ensuring data protection.

You will post charges, reconcile accounts in the PMS, and prepare reports for the next day. This role supports front desk operations with hospitality and accuracy, with generous hotel discounts across the