Night Front Desk & Member Services Specialist

Planet Fitness - Eclipse Fitness Group; Smyrna (GA); On-site; USD 17,909,000 - 23,419,000; Full time

Job summary

A leading fitness franchise in Georgia is seeking an Overnight Closer (Member Services Representative) to enhance the member experience through superior customer service. The ideal candidate will manage front desk activities, including checking in members, responding to inquiries, and closing the daily shift. Candidates must be 18+ with a High School diploma. This role requires exceptional customer service skills and the ability to work overnight shifts. Competitive pay and a positive working environment offered.

Qualifications

• Customer service background preferred.
• Basic computer proficiency is required.
• Must demonstrate exceptional customer service skills.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle front desk activities including answering phones.
• Create a bank deposit for the next day.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Positive attitude

Punctuality and reliability

Exceptional customer service skills

Strong listening ability

Education

High School diploma/GED equivalent

Job description

A leading fitness franchise in Georgia is seeking an Overnight Closer (Member Services Representative) to enhance the member experience through superior customer service. The ideal candidate will manage front desk activities, including checking in members, responding to inquiries, and closing the daily shift. Candidates must be 18+ with a High School diploma. This role requires exceptional customer service skills and the ability to work overnight shifts. Competitive pay and a positive working environment offered.