Night Front Desk & Member Services Associate

Planet Fitness - Baseline Fitness; Lakeville (MN); On-site; USD 19,000 - 22,000; Full time

Job summary

Planet Fitness - Baseline Fitness in Lakeville, MN is seeking a customer-focused front desk team member for both full-time and part-time schedules. The role centers on new member sales and delivering a positive member experience.

You will greet potential members, sign up new members, take tours, process sign-ins, and assist with member questions, while ensuring the club remains clean and welcoming.

Qualifications

• Strong customer service skills.
• Basic computer proficiency.
• Ability to greet and assist members and handle inquiries professionally.

Responsibilities

• Greet and assist potential members, delivering a great customer experience.
• Handle front desk tasks, information calls, member sign-ups, and tours.
• Address member services issues and escalate to Club Manager as needed.
• Maintain the club's neatness and cleanliness.

Skills

Customer Service

Listening

Problem Solving

Diplomacy

Job description

Planet Fitness - Baseline Fitness in Lakeville, MN is seeking a customer-focused front desk team member for both full-time and part-time schedules. The role centers on new member sales and delivering a positive member experience.

You will greet potential members, sign up new members, take tours, process sign-ins, and assist with member questions, while ensuring the club remains clean and welcoming.