Night Shift Member Services at Gym – Front Desk

Penn Hills Fitness; Pennsylvania; On-site; USD 17,000 - 18,000; Full time

Job summary

Taymax Group is hiring a Member Services Representative for Planet Fitness locations. You will deliver superior customer service to members, guests, and prospective members, handling front desk duties and signups at the club in Pittsburgh, PA.

The role emphasizes a friendly, professional, and energetic approach within a fitness-focused team. Responsibilities include greeting guests, signing up members, providing tours, updating accounts, and assisting in daily club operations while maintaining a

Qualifications

• Customer service background preferred.
• Basic computer proficiency required.
• Must be 18 years or older.
• Strong communication and listening skills.
• Reliable and punctual with a positive attitude.

Responsibilities

• Greet members and guests, provide exceptional service at the front desk.
• Check members into the system and sign up new members, including rate calculations.
• Give tours to prospective members and explain membership options.
• Assist Club Manager with cash drawer and daily operations.
• Update member accounts and respond to questions or concerns promptly.
• Maintain clean and welcoming club environment and complete daily tasks.

Skills

Customer service

Basic computer skills

Teamwork

Education

High School diploma/GED

Job description

Taymax Group is hiring a Member Services Representative for Planet Fitness locations. You will deliver superior customer service to members, guests, and prospective members, handling front desk duties and signups at the club in Pittsburgh, PA.

The role emphasizes a friendly, professional, and energetic approach within a fitness-focused team. Responsibilities include greeting guests, signing up members, providing tours, updating accounts, and assisting in daily club operations while maintaining a