Night Front Desk & Member Experience Specialist

Planet Fitness - PF Baseline Fitness; Lakeside (CO); Presencial; USD 21.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free uniforms

Advancement opportunities

Training & development

Wellness resources

Flexible schedule

Free Membership for self and oneFamily

Team Member Support Team

Health, Dental and Vision Insurance

Descripción de la vacante

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to drive new member sales and deliver a superior member experience. You will greet members, answer inquiries, assist with sign-ups, cancellations, and tours, and help manage BCM amenities while keeping the club tidy.

Reporting to the Club Manager, this role supports front desk operations with a friendly, customer-focused approach and offers opportunities for advancement and a flexible schedule.

Formación

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsabilidades

• Greet prospective members and provide a great customer experience.
• Handle front desk duties: answer calls, provide information, conduct tours.
• Assist in member check-ins, sign-ups, cancellations, BCM amenities, and update accounts.
• Facilitate member services issues and forward to manager as needed.
• Help maintain club neatness and cleanliness.

Conocimientos

Customer service

Communication

Basic computer skills

Descripción del empleo

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to drive new member sales and deliver a superior member experience. You will greet members, answer inquiries, assist with sign-ups, cancellations, and tours, and help manage BCM amenities while keeping the club tidy.

Reporting to the Club Manager, this role supports front desk operations with a friendly, customer-focused approach and offers opportunities for advancement and a flexible schedule.