Night Front Desk & Member Experience Associate

Vallejo East Fitness, LLC; Vallejo (CA); On-site; USD 22,000 - 25,000; Part time

Job summary

Planet Fitness Vallejo Club is seeking a friendly Member Services Representative to create a welcoming experience for members and prospective guests. You will handle front desk duties, answer questions, sign up new members, and help tours while maintaining a clean, organized club environment.

The ideal candidate embraces customer service, is reliable, and enjoys working in a team-focused fitness setting with a passion for health and wellness.

Qualifications

• Must be 18 years or older.
• High School diploma/GED equivalent required.
• Customer service background preferred.
• Basic computer proficiency required.
• Punctuality and reliability are a must.
• Ability to work independently as well as part of a team.
• A positive, upbeat attitude and a passion for fitness and health.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers.

Responsibilities

• Greet members, prospective members and guests with exceptional customer service.
• Answer phones and assist callers with questions.
• Check members into the system; sign up new members and calculate rates.
• Take tours for prospective members.
• Assist Club Manager with cash handling and drawer duties.
• Maintain club cleanliness and order; complete daily tasks early in shift.
• Support in cadence of cleaning and special projects as needed.

Skills

Customer service

Computer skills

Teamwork

Punctuality

Education

High School diploma/GED

Job description

Planet Fitness Vallejo Club is seeking a friendly Member Services Representative to create a welcoming experience for members and prospective guests. You will handle front desk duties, answer questions, sign up new members, and help tours while maintaining a clean, organized club environment.

The ideal candidate embraces customer service, is reliable, and enjoys working in a team-focused fitness setting with a passion for health and wellness.