Night Front Desk Clerk & Guest Experience

North Point Hospitality; Nashville (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free Parking

Early Access to Earned Wages

Medical, Dental and Vision Insurance

Travel Discounts

401K Match

PTO After 90 Days

Competitive Pay

Job summary

North Point Hospitality in Nashville, Tennessee is seeking a Front Office Associate to manage guest registrations, provide general information, and ensure all Front Office postings are balanced. The ideal candidate should have at least 1 year in a hotel or related field, a high school diploma, and proficiency in basic accounting principles. This position emphasizes exceptional customer service and the ability to respond to guest needs. Benefits include medical insurance, PTO, and competitive pay.

Qualifications

• At least 1 year in a hotel or related field.
• Basic knowledge of accounting principles.
• Ability to work independently with minimal supervision.

Responsibilities

• Registers guests and provides general information.
• Balances and audits all Front Office postings.
• Provides exceptional customer service by exceeding guest expectations.

Skills

Customer service

Problem-solving

Accounting principles

Windows

Excel

Word

Education

High school diploma or equivalent

Job description

North Point Hospitality in Nashville, Tennessee is seeking a Front Office Associate to manage guest registrations, provide general information, and ensure all Front Office postings are balanced. The ideal candidate should have at least 1 year in a hotel or related field, a high school diploma, and proficiency in basic accounting principles. This position emphasizes exceptional customer service and the ability to respond to guest needs. Benefits include medical insurance, PTO, and competitive pay.