Night Front Desk Auditor | Guest Service & Bookkeeping

WizeHire, Inc; Royal Pines (NC); On-site; USD 22,000 - 29,000; Full time

Job summary

Hyatt Place Asheville Airport is seeking a Night Auditor to ensure guests enjoy a smooth stay and to maintain precise financial records. You will reconcile transactions, generate reports, and support front desk operations during overnight shifts.

The role requires a high school diploma or equivalent, excellent customer service skills, and experience with accounting or reservation software. Some college is preferred, with a flexible overnight schedule.

Qualifications

• High school diploma or equivalent; some college preferred.
• Overnight shift hours required.
• Experience with accounting or reservation software preferred.
• Excellent customer service and communication skills required.

Responsibilities

• Ensure every hotel guest has a pleasant stay.
• Reconcile credit card transactions, financial records, occupancy percentages, room charges, final bill, and cash drawer after audits.
• Produce daily, weekly, and monthly reports for hotel management and department heads.
• Coordinate housekeeping, security, and service requests; respond to guest inquiries; resolve guest complaints; assist with reservations and check-ins.
• Handle additional administrative, bookkeeping, and accounting procedures as needed.

Skills

Night audit

Customer service

Bookkeeping

Education

High school diploma

Tools

Accounting software

Job description

Hyatt Place Asheville Airport is seeking a Night Auditor to ensure guests enjoy a smooth stay and to maintain precise financial records. You will reconcile transactions, generate reports, and support front desk operations during overnight shifts.

The role requires a high school diploma or equivalent, excellent customer service skills, and experience with accounting or reservation software. Some college is preferred, with a flexible overnight schedule.