Night Front Desk Auditor & Guest Experience Pro

American Hospitality Partners LLC; Romulus (MI); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Employee discount

Job summary

American Hospitality Partners LLC in Romulus, MI is seeking a friendly Hotel Front Desk Agent to welcome guests and handle check-in/out, reservations, and guest information. You will communicate with housekeeping and maintain accurate records of bookings and payments.

We offer on-site work with a pay range of $15.00–$17.00 per hour, and options for full-time or part-time schedules. A minimum of 1 year in hotel front desk or related service is required, with High School education as a baseline.

Qualifications

• Minimum 1 year in Hotel Front Desk or other Service Experience.
• Minimum High School education; Post-High School education preferred.

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Provide information about our hotel, available rooms, rates and amenities
• Communicate with housekeeping staff to ensure all rooms are ready to accommodate guest needs
• Maintain updated records of bookings and payments

Skills

Customer service

Communication

Education

High School diploma

Post-High School education preferred

Job description

American Hospitality Partners LLC in Romulus, MI is seeking a friendly Hotel Front Desk Agent to welcome guests and handle check-in/out, reservations, and guest information. You will communicate with housekeeping and maintain accurate records of bookings and payments.

We offer on-site work with a pay range of $15.00–$17.00 per hour, and options for full-time or part-time schedules. A minimum of 1 year in hotel front desk or related service is required, with High School education as a baseline.