Night Front Desk Auditor — Guest Experience & Revenue

VH Hospitality; Illinois; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off (vacation, sick time, holidays)

401(k) with company match

Employee discounts

Job summary

VH Hospitality is seeking a Front Desk Agent to attend to guests’ needs, including registration, checkout, and cashiering. Responsibilities include greeting guests upon arrival, maintaining a daily house bank, and completing daily reports.

The ideal candidate should possess strong communication and customer relations skills. The role offers a comprehensive benefits package, including medical, dental, vision insurance, paid time off, and a 401(k) with company match.

Qualifications

• Must be able to read and write to facilitate communication.
• Good verbal and written communication skills are required.
• Extensive knowledge of the hotel, its services, and facilities.
• Excellent customer relations skills and leadership capability.

Responsibilities

• Greet and welcome guests, register them into the system.
• Accept payments at registration and checkout.
• Ensure reports and forms are completed daily.
• Reconcile daily front desk activities.

Skills

Communication skills

Customer relations

Detail-oriented

Organizational skills

Job description

VH Hospitality is seeking a Front Desk Agent to attend to guests’ needs, including registration, checkout, and cashiering. Responsibilities include greeting guests upon arrival, maintaining a daily house bank, and completing daily reports.

The ideal candidate should possess strong communication and customer relations skills. The role offers a comprehensive benefits package, including medical, dental, vision insurance, paid time off, and a 401(k) with company match.